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Shipping Policy

We aim to process and deliver your orders as quickly and efficiently as possible. Below are the details regarding our order processing and delivery timelines.

Tracking details will be shared once the order is dispatched.

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  • All orders are processed within 24–48 hours after payment confirmation.
     

  • Once dispatched, delivery typically takes 3–9 working days, depending on the customer’s location and the assigned courier partner.
     

  • Please note that shipping timelines may vary due to unforeseen circumstances such as logistical delays, weather conditions, regional restrictions, or factors beyond our control.
     

  • Tracking information will be shared with you as soon as your order has been dispatched, allowing you to follow your shipment every step of the way.

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We appreciate your patience and understanding as we work to deliver your order safely. If you have any questions regarding your shipment, feel free to contact us, we’re always happy to help.

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Disclaimer
 

2brocollective is a reseller of collectible products and uses third-party courier partners for order delivery.

Once an order is dispatched, the shipping and delivery process is handled entirely by the courier company. While we ensure proper packaging before dispatch, 2brocollective is not responsible for any loss, damage, delay, or issues that may occur during transit.
 

In such situations, customers are advised to contact the courier service directly using the tracking details provided. However, we will always try our best to assist and guide you wherever possible.
 

Please note:

• All orders are shipped at the customer’s risk.
• No refunds or replacements will be provided for orders lost or damaged during transit.
• Delivery timelines may vary due to courier operations, weather conditions, or unforeseen circumstances.

• If a shipment is returned due to refusal of delivery, an incorrect address, failed delivery attempts, or any other customer-related reason, 2brocollective will not be responsible for the returned parcel. To have the order shipped again, a re-shipping fee of ₹150 must be paid by the customer. The order will remain on hold until the additional shipping charges are received. 


By placing an order through our Website, WhatsApp or Instagram, you acknowledge and agree to these terms and conditions.

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